Last updated: October 25, 2020
Spirituality Is Medicine (the “SIM” or “We”)
What is personal information?
Personal information means information about an identifiable individual. In general, personal information does not include business contact information such as your name, title or business address or telephone number in your business or employment capacity which is used for the purposes of communicating with you in such capacity. Personal Information may include your name, email address, age, home address, phone number, billing information, SIM account information.
All Canadian organizations engaged in commercial activities must comply with the Personal Information Protection and Electronic Documents Act (“PIPEDA”) and the Canadian Standards Association Model Code for the Protection of Personal Information incorporated by reference into PIPEDA. These obligations extend to SIM.
How does SIM engage with personal information?
In providing our Service, we may collect and use personal information in accordance with applicable law. We will only collect personal information that is necessary to fulfill the following purposes:
How does SIM collect personal information?
SIM collects personal information fairly and in accordance with applicable law. Generally, we collect your personal information directly from you.
How does SIM use personal information?
We may use your personal information to provide Services to you, to administer our customer databases, to build and maintain our expertise and knowledge, to include you in our information distribution and marketing activities, and for the other purposes for which we collected your personal information (see “How does SIM engage with personal information” above). SIM respects your privacy and will remove your information from any distribution or marketing lists if you request for SIM to do so. Please e-mail us at [email protected] in the event that you no longer wish to receive material from SIM.
How does SIM disclose personal information?
SIM does not disclose your personal information to third parties to enable them to market their Services.
Under certain circumstances we may disclose your personal information. Some examples are:
How can customers update their information with SIM?
Since we use your personal information to provide information and Services to you, it is important that the information be accurate and up-to-date. If any of your information changes, you may update your account or please inform us so that we can maintain the accuracy of our records. We may also periodically inquire with you whether your personal information is accurate and up-to-date.
How does SIM safeguard Your personal information?
SIM takes precautions to ensure that your personal information is kept safe from loss, unauthorized access, modification or disclosure. Among the steps taken to protect your personal information are:
You should be aware that e-mail is not an entirely secure medium. Please keep this in mind when contacting us to send personal or confidential information.
Accessing and Correcting Personal Information
You may ask to access your personal information that is in our possession. Detailed requests that require archive or other retrieval costs may be subject to our normal disbursement fees. Your rights to access your personal information are not absolute. There are a number of situations where we may deny access. If we deny your request for access to, or refuse a request to correct personal information, we will provide you with the reason(s) for doing so.
The Website may contain links to other sites, which are not governed by this policy.